Xerox WorkCentre 6605
Troubleshooting. Image Quality. Toner smears or print comes off
Possible causative parts
• Toner Cartridge Y/M/C/K (PL5.1.8/PL5.1.9/PL5.1.10/PL5.1.11)
• Imaging Unit Y/M/C/K (PL8.1.2/PL8.1.3/PL8.1.4/PL8.1.5)
• Fuser Assembly (PL7.1.1)
• Transfer Belt Assembly (PL6.1.1)
• Transfer Roller (PL14.1.99)
| St | Action | Yes | No |
|---|---|---|---|
| 1 | The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. 1. On the Printing Options tab, change the Paper Type setting. Does this solve your problem? |
The task is complete. | Go to action 2. |
| 2 | Verify that the correct print media is being used. If not, use the print media recommended for the printer. Does this solve your problem? |
The task is complete. | Go to action 3. |
| 3 | Replace the Imaging Units. 1. Replace the Imaging Units. 2. After you replace the Imaging Units, test print your document again. Does this solve your problem? |
The task is complete. | Go to action 4. |
| 4 | Replace the Fuser Assembly. Does this solve your problem? |
The task is complete. | Go to action 5. |
| 5 | Replace the Transfer Belt Assembly, the Transfer Roller, and the retard roller. Does this solve your problem? |
The task is complete. | Go to action 6. |