Xerox WorkCentre 6025 MFP
Troubleshooting. Power Supply
AC Power Troubleshooting
Initial Actions
- Cycle printer power.
- If the problem persists, follow the procedure below.
| Step | Actions and Questions | Yes | No |
|---|---|---|---|
| 1 | When the printer is turned on, can you hear the motor? | Go to “DC Power Troubleshooting” | Go to step 2. |
| 2 | Connect the power cord to a different outlet. Does the printer now work? |
Complete. | Go to step 3. |
| 3 | Check that the power cord is plugged in to both the printer and the outlet. Does the printer now work? |
Complete. | Go to step 4. |
| 4 | Disconnect the power cord and wait for 1 minute. Reseat all of the connectors on the LVPS, and then turn the printer on. Does the printer now work? |
Complete. | Go to step 5. |
| 5 | Disconnect the power cord and wait for 1 minute. Reseat the AC Inlet Harness (PL7.2.9), and then turn the printer on. Does the printer now work? |
Complete. | Replace the LVPS |
DC Power Troubleshooting
Initial Actions
- Cycle printer power.
- If the problem persists, follow the procedure below.
| Step | Actions and Questions | Yes | No |
|---|---|---|---|
| 1 | When the printer is turned on, can you hear the motor? | Go to step 2. | Go to step 5. |
| 2 | Is the Control Panel working? | Go to step 4. | Go to step 3. |
| 3 | Reseat both ends of the Control Panel cable. Does the error persist? | Go to step 4. | Complete. |
| 4 | Reseat the connectors on the Image Processor Board. Does the error persist? |
Complete. | Replace the Image Processor Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP). Replace the Control Panel (for Phaser 6022,for WorkCentre 6025 MFP, for WorkCentre 6027 MFP). |
| 5 | Reseat the connectors on the MCU Board. Does the error persist? | Replace the LVPS | Complete. |