Xerox WorkCentre 6025 MFP

The Phaser 6022 and WorkCentre 6025/6027 MFP printers have built-in diagnostics to test electromechanical components, display printer status, and provides some NVRAM access. Use these tests to diagnose problems and isolate which component needs replacement.

If confronted with an error that requires more than a cursory investigation to clear, or when directed by a troubleshooting procedure, use the diagnostic tests to exercise selected subassemblies or parts in the vicinity of the reported error. Diagnostic tests are controlled from the Control Panel and are described

Using the CE Diag Tool

Most diagnostic tests are straight forward and require no additional explanation, but there are some that require specific conditions be met to achieve meaningful results. These instructions cover each of the test groups, listing special instructions, conditions, or other information necessary to successfully interpret the results of the diagnostic tests. Use the arrow buttons to scroll through the menus and highlight the desired test. The OK button runs the test. Press Stop to stop the test. To switch between test groups, exit the current diagnostics mode and return to the Service Mode menu.

Phaser 6022 Entering CE Diag Mode

1. Turn off the power.
2. Turn on the power while holding down "▲" and "▼" keys.
3. Release the fingers from these keys when “CE Mode” is displayed.

WorkCentre 6025 MFP Executing CE Diag Mode

1. Turn off the power.
   
2. Turn on the power while holding down "▲" and "▼" keys.
3. Release the fingers from these keys when the “CE Mode”, “Printer” and “Scanner” are displayed.
   (Entered the CE Diag. mode.)
4. Press "▼" to select “Scanner”, and press “[OK]” key.
5. Press "▲" or "▼" key to select the test item.
6. Press “[OK]” key twice to execute the test.
   Note: To return to one step higher menu, press “STOP” key.

WorkCentre 6027 MFP Entering CE Diag Mode

1. Turn off the power.
2. Turn on the power while pressing down “2” and “8” keys.
3. Release the keys when the “CE Mode” is displayed.
4. “CE Mode”, “Printer” and “FAX/Scanner” are displayed.
5. Select “FAX/Scanner” and press [OK].