Xerox WorkCentre 5955

Use this RAP for fuser module related problems. Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.

Perform the steps that follow:

• Enter dC131. Check the NVM values for 502-292, NVMFsrStandby Temp and 502-293, NvmFsrRun Temp. If the NVM values are increased, fusing performance is improved, but contamination or curl can occur. If the NVM values are decreased, fusing performance is reduced.
• Poor fusing can be caused by alternative quality paper and heavily embossed envelopes. Refer to GP 20 Paper and Media Specifications. If the customer is using alternative quality paper, select the card stock setting on the UI. Adjusting 741-052 only changes the fuser temperature when card stock is selected. Some 200gsm papers do not fuse correctly.
  – Check that the customer is using tray 1 and tray 2 for alternative quality paper or heavyweight paper up to 200gsm. For heavyweight paper between 200gsm and 216gsm the bypass tray must be used.
  – Refer to IQS 3 Fusing.
• Check the components that follow for wear and contamination:
  – Fuser stripper fingers. If possible remove any contamination. If the stripper fingers are damaged or worn, install a new fuser module, PL 10.8 Item 1.
  – Check that the fuser rolls are clean:
  1. If the fuser rolls are not clean, go to dC612 Print Test Patterns. Select test pattern 1. Select simplex. Select quantity 20. Select Start Test. This action should clean the fuser rolls of residual toner.
  2. If the fuser rolls are still not clean, use a lint free cloth dampened with formula A cleaning fluid, PL 26.10 Item 2, to remove the contamination.
  3. If the fuser rolls’ cleanliness is still not satisfactory, install a new fuser module, PL 10.8 Item 1.
  – Check the condition of the fuser rolls. If the fuser rolls are damaged or worn, install a new fuser module, PL 10.8 Item 1.
  NOTE: Do not install a new fuser module due to the appearance of wrinkles on the pressure roll. This is normal for the pressure roll, caused by the conductive sleeve that stretches as the silicon rubber base of the roll expands.