Xerox WorkCentre 5330

Certain diagnostic routines and reports are available locally (on the UI) through Service Rep. Mode.

Entering

To enter the Service Rep. Mode:

1. Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the Start button.
   The CE - Type Passcode screen will appear.
2. Enter 6789 and press Confirm.
3. The top right tab area of the UI display will change to orange and the text will change from Guest to Service Rep. to indicate that the mode has changed.

NOTE: If a system failure has occurred when the machine is turned ON but it has not been repaired, the diagnostic procedures described in this section may not operate correctly.

Functions enabled in Service Rep. Mode

Functions available in Service Rep. Mode can be divided into two groups; Diagnostics and Reports

• UI Diagnostics: Several diagnostic routines are available (see Accessing UI Diagnostics).
• Printable Reports: Several machine history reports can be printed in Service Rep. Mode, one for example is the HFSI Report. These reports are in addition to the reports normally available in System Admin mode (see Printing CSE Reports).

Exiting

There are two ways to exit from Service Rep. Mode:

• Switch the power Off then On (If actions performed in Service Rep. Mode cause the machine to restart upon exiting, the machine will come back up in normal user mode).
• Close any open diagnostic menus and Exit diagnostics. Press the Services button. Press and hold the 0 key then press the Start button.