Xerox WorkCentre 5230

Toner smudges appear on the whole or part of the page. The smudges appear as extremely bright gray stains.

Step	Procedure	Yes	No
1	Check for dirt on the Platen Glass. The Platen Glass is clean.	2	Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass (PL 11.3).
2	Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print. The problem reoccurs.	3	End
3	Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The problem reoccurs.	4	End
4	Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and there is no distortion.	5	Clean the BTR. If there is distortion, replace the BTR (PL 2.6).
5	Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs.	6	End
6	Replace the MCU PWB (PL 9.1). If the problem persists, replace the HVPS and the ESS PWB (PL 9.2).