Xerox WorkCentre 5222
Service mode. UI Diagnostic Mode
Entering UI Diagnostics
- At the Control Panel, press and hold the 0 key for 6 seconds, then press the Start button while still pressing the 0 key.
The CE - Passcode screen will appear. - Enter the Access Number 6789 and press Confirm. The colors on the display are reversed to indicate that UI Diagnostics mode is active.
Accessing Diagnostic routines
- Press the Machine Status button on the Control Panel.
- Select the Tools tab on the UI.
- Under Features column, use the down arrow and scroll to and select Maintenance / Diagnostics.
The following Diagnostics Routines can be accessed from the UI screen.
- NVM Read/Write
–Follow the instructions on the screen. If one or more NVM locations is changed, the machine will reboot upon exit. - IO Check
- Sub System
–Initialize Hard Disk
–Hard Disk Failure Prediction Test
–Delete All Data
–Software Options
–Fax Diagnostics - Print Test Pattern
- Max Setup
- Initialize NVM
- Adjustment/Others
–Machine ID/Billing Data
–Initialize HFSI Counter
–Tray 5(Bypass) Guide Adjustment - Faults
Printing Service Reports
- To access service reports, follow the Entering UI Diagnostics procedure.
- Press the Machine Statue button then select the Print Report.
- Using the down arrow find and select the CE button.
- The following reports can be printed.
•Debug Log Report
•HFSI Report
•Jam Report
•Shutdown Report
•Failure Report - Select the required report and press the Start button. The selected report will be printed.
Exiting UI Diagnostics
There are three ways to exit from UI Diagnostics.
- Switch the power off and on
- Perform the following:
–Press Close to exit any of the service screens that were opened.
–When the System Settings screen is displayed, press Exit.
–When the reversed-color Main Menu screen is displayed, press the Start button while the 0 key is pressed. - If the Restart button is displayed on the screen, pressing the button will exit UI Diagnostics and restart the operation.