Xerox WorkCentre 5019

The whole page or part of the page is contaminated by toner. The contamination appears as very light grayish color.

Step	Procedure	Yes	No
1	Check for contamination on the Platen Glass. The Platen Glass is clean.	2	Clean any contamination on the Platen. If it is very dirty, replace the Top Cover (PL 1.2) (REP 1.2.1).
2	Remove the Drum Cartridge (PL 8.1) (REP 8.1.1) and reinstall it. Turn the power OFF then ON and print. The problem reoccurs.	3	End
3	Install the new Drum Cartridge (PL 8.1) (REP 8.1.1) securely. Turn the power OFF then ON and print. The problem reoccurs.	4	End
4	Check the surface of the BTR for contamination and distortion. The surface of the BTR is clean and there is no distortion.	5	Clean the BTR. If there is distortion, replace the BTR Roll (PL 6.1) (REP 4.1.1).
5	Remove the HVPS and reinstall it. Turn the power OFF then ON and print. The problem reoccurs.	6	End
6	Replace the ESS/MCU PWB (PL 18.1) (REP 18.1.1).