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Xerox WorkCentre 5019
Troubleshooting. Image Quality. IQ5 Residual Image (Ghosting) RAP
Ghost images appear on the paper. Parts of the previous page or current page appear as ghost images on the paper.
Step |
Procedure |
Yes |
No |
1 |
Remove the Drum Cartridge (PL 8.1) (REP 8.1.1) and reinstall it. Turn the power OFF then ON and print. The problem reoccurs. |
2 |
End |
2 |
Install the new Drum Cartridge (PL 8.1) (REP 8.1.1) securely. Turn the power OFF then ON and print. The problem reoccurs. |
3 |
End |
3 |
Remove the Fusing Unit (PL 7.1) (REP 7.1.1) and check the surface of the Heat Roll for contamination. The surface of the Heat Roll is clean. |
4 |
Clean away the contamination. If there is difficulty in removing the contamination, replace the Fusing Unit (PL 7.1) (REP 7.1.1). |
4 |
Replace the ESS/MCU PWB (PL 18.1) (REP 18.1.1). |
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