Xerox WorkCentre 5019

Procedure

Enter the CE Diag Mode by the following procedure.

1. Inform the customer that the machine will be temporarily unavailable for use (inform that all Copy and Print Jobs will stop) as it is going to be serviced.
2. Disconnect the machine from the customer's network.
3. Make sure that the machine is not in the middle of a Copy or Print Job. Also check that there are no Stored Jobs.
4. Press and hold the [0] key on the Control Panel for 4 seconds or longer and then press the [Start] button while keeping your finger on the [0] key.
5. The 'CE - Type Passcode' screen will be displayed.
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6. Use the keypad to enter the Passcode '6.7.8.9' and press the [Start] button.
7. The [Chain-Link Number Entry] screen will appear.
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8. Input the Chain-Link Number in the [Chain-Link Number Entry] screen to perform the various Diagnostics.

How to Exit from the CE Diag Mode

• At the Chain-Link Number Entry, press the [0] key and the [Start] button to exit from the CE Diag Mode. Exiting from the CE Diag Mode will automatically reboot the machine.