Xerox WorkCentre 3655

The printed image is not fully fused to the paper. The image rubs off easily. A cold environment affects the warm-up time, while high humidity has an adverse effect on fusing. Also, media weight and composition affect fusing performance.

Initial Actions

• Check the environment. A location that’s too cold or humid reduces fusing performance.
• Inspect the media path for debris, such as staples, paper clips, and paper scraps.
• Verify that the media type is set correctly.

Step	Procedure	Yes	No
1	Rub the image with a soft cloth or tissue. The image smears.	2	Perform SCP 6 Final Actions.
2	Replace the media with new, dry media from an unopened ream. The image smears.	3	Perform SCP 6 Final Actions.
3	Check the Fuser lock levers. The Fuser is locked.	4	Lock the Fuser, cycle system power and test.
4	Remove and inspect the Fuser, REP 7.1.1. The Fuser rollers are good.	5	Replace the Fuser, REP 7.1.1.
5	Check the Fuser electrical connection. The connector is good.	6	Repair or replace the harness.
6	Replace the Fuser, REP 7.1.1.