Xerox WorkCentre 3655

Use this procedure to correct defects that appear as areas of image deletions.

Initial Actions

• Check that the paper supply is dry and meets specifications.
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check Drum Cartridge installation.
• Clean Drum Cartridge contacts.
• Check the Transfer Roller for contamination or wear.
• Check that rollers and other media path components are clean and unobstructed.
• If vertical lines of deletion appear, clean the Laser Unit window.

Step	Procedure	Yes	No
1	Print and inspect a test print for deletions (missing image). There should be no deletions with a diameter larger than 0.5 mm visible on the test prints. No deletions are visible.	2	Perform SCP 6 Final Actions.
2	Check the media. The media is clean, of the approved type, and free of defects.	3	Replace the media with approved media from a freshly opened package.
3	Check the media path for dirt, debris, or toner residue. The media path is clean.	4	Clean the media path.
4	Replace the Drum Catridge and reprint the test print. The image contains spots.	5	Perform SCP 6 Final Actions.
5	Remove and examine the Transfer Roller for surface contamination or excessive wear. The Transfer Roller is good.	6	Replace the Transfer Roller, REP 6.1.1.
6	Check for debris on the Laser Unit window or obstructions between the Laser Unit and Drum Cartridge. The laser light path is clear.	7	Clear the laser light path of obstructions.
7	Remove and examine the Fuser for damage or debris on the rollers. The Fuser rollers are good.	8	Replace the Fuser, REP 7.1.1.
8	Check connections between the IP Board and Laser Unit. The connections are secure.	9	Secure the connections.
9	Replace the IP Board, REP 18.1.98.