Xerox WorkCentre 3615
Troubleshooting. Image Quality. IQ02 Unfused Image
Applicable Parts
• Fusing Assembly, PL 3.5
• Drum Cartridge, PL 3.1
• Transfer Roller Assembly, PL 3.4
Troubleshooting Procedure
| Step | Actions and Questions | Yes | No |
|---|---|---|---|
| 1 | Check that the printer is in a room where air conditioner is operating. If the air conditioner is not operating, turn it on or move the printer to a room with an air conditioner. Are there still toner smears? | Go to step 2. | Troubleshooting complete. |
| 2 | Is the installed paper new and dry? Does the paper meet specifications? | Go to step 3. | Replace with paper that meets specifications, then go to step 3. |
| 3 | The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. On the Paper/Output tab, change the Paper Type setting. Is the image printed correctly? | Troubleshooting complete. | Go to step 4. |
| 4 | Reseat (REP 3.4 Transfer Roller Assembly). Is the image printed correctly? | Troubleshooting complete. | Go to step 5. |
| 5 | Replace (REP 3.4 Transfer Roller Assembly). Is the image printed correctly? | Troubleshooting complete. | Go to step 6. |
| 6 | Replace (REP 3.5 Fusing Assembly) Is the image printed correctly? | Troubleshooting complete. | Replace the Drum Cartridge. |