Xerox WorkCentre 3335

A paper jam was detected in the Bypass Tray feed section.

Applicable Errors

• 07-530: Jam0 from Bypass Tray

Initial Actions

• Clear the jammed paper.
• Check that the Bypass Tray paper guides are set correctly.
• Check the media. Is the media in good condition and listed as supported media?
• Ensure the size, orientation and type of media in the tray matches the media displayed in the UI menus.
• If the problem persists use the following procedure.

Applicable Parts

• Bypass Tray Clutch, (PL 3.1.7, Parts List 3.1 Frame (1 of 2)).
• Pick Up Assembly, (PL 3.2.24, Parts List 3.2 Bypass Tray)
• Pick Up Roller, (PL 3.1.32, Parts List 3.1 Frame (1 of 2))

Step	Actions and Questions	Yes	No
1	Clean the Pick Up Roller using a slightly damp (water only) lint free cloth. Install a new Pick Up Roller if it damaged (PL 3.2.32, Parts List 3.2 Bypass Tray). Does the error persist?	Go to step 2.	Complete.
2	Print the Supply Information report and check the life remaining of the Bypass Tray Pick Up Assembly and the Bypass Tray Retard Roller: Phaser 3330: Menu > Information Supplies Info. WorkCentre 3335/3345: Machine Status > System Setup > Maintenance > Supplies Life. Are either at or near end of life?	Install new parts as appropriate: • Bypass Tray Retard Roller (PL 3.2.14, Parts List 3.2 Bypass Tray). • Pick Up Assembly (PL 3.2.24, Parts List 3.2 Bypass Tray).	Go to step 3.
3	Send a print job to the printer while actuating the Paper Empty Sensor. Does the Pick Up Roller rotate normally?	Complete.	Go to step 4.
4	Install a new Bypass Tray Clutch (PL 3.2.31, Parts List 3.2 Bypass Tray). Does the error persist?	Go to step 5.	Complete.
5	Enter dC330 Component Control, code 04-100. The main motor runs.	Complete.	Install a new Pick Up Assembly (PL 3.2.24, Parts List 3.2 Bypass Tray).