Xerox WorkCentre 3335

Paper jam occurred in the Duplex paper path.

Applicable Errors

• 08-600: Duplex Jam0

Initial Actions

• Open the Rear Door and remove the jammed paper.
• Check the paper guides in the paper trays are adjusted correctly.
• Remove the Duplex Unit and check for jammed paper.
• Check for paper curl when duplexing.
• Verify printer will print Simplex pages.
• Turn the machine on and then off, if the error persists use the following procedure.
• Verify the paper is within specification for the machine and is suitable for duplex printing. Paper that is too light, too heavy or the incorrect size may cause duplex jams. Special media such as labels, widows or perforations may also cause duplex jams. For details of paper specifications refer to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide or the Xerox Phaser 3330 Printer User Guide.

Applicable Parts

• Duplex Assembly
• Main PWB:

Step	Actions and Questions	Yes	No
1	Check that the Duplex Assembly paper guides are adjusted correctly. Does the error persist?	Go to step 2.	Complete.
2	Install new parts as necessary: • Phaser 3330 - Duplex Assembly (PL 1.0.8, Parts List 1.0 Phaser 3330 Main) • WorkCentre 3335 and 3345 - Duplex Assembly (PL 6.1.8, Parts List 6.1 WorkCentre 3335/3345 Main) • Phaser 3330 - Main PWB (PL 1.0.7, Parts List 1.0 Phaser 3330 Main) • WorkCentre 3335 and 3345 - Main PWB (PL 6.1.7, Parts List 6.1 WorkCentre 3335/3345 Main)	Complete.