Xerox Phaser 6510
Troubleshooting. Image Quality. IQ7 Horizontal Banding
Initial Actions
After each action, print a test page to check if image quality improves.
- Check that the paper is clean, dry, and meets specifications.
- Check CRU life counts. Replace components at end of life.
| Step | Procedure | Yes | No |
|---|---|---|---|
| 1 | Print the Repeating Defects test print. The customer banding defect does not match a component on the Repeating Pattern print? | 3 | 2 |
| 2 | Replace the component(s) matching the test print defect, then re-run the test print. The defect persists. | Continue the procedure. | Task is complete. Perform SCP 6 Final Actions. |
| 3 | Review the C,M,G,K prints from the repeating defects page. The banding affects all colors. | 5 | 4 |
| 4 | Replace the Drum Cartridge (REP 8.1.1) of the affected color and re-run the test print. The defect persists. | Continue with procedure. | Task is complete. Perform SCP 6 Final Actions. |
| 5 | Remove the Transfer Roller, REP 19.2.11 (MFP), REP 19.4.11 (SFP); check for surface contamination and wear. The Transfer Roller is good. | 6 | Replace the Transfer Roller, REP 19.2.11 (MFP), REP 19.4.11 (SFP). |
| 6 | Check the Fuser rollers for damage or debris. The Fuser rollers are good. | 7 | Replace the Fuser, REP 7.1.1. |
| 7 | Remove the Transfer Belt Unit (REP 6.1.1) and check for surface contamination and wear. The Transfer Belt Unit is good. | 8 | Replace the Transfer Belt Unit, REP 6.1.1. |
| 8 | Replace the Transfer Roller REP 19.2.11 (MFP), REP 19.4.11 (SFP); Transfer Belt Unit, REP 6.1.1; and/or Fuser REP 7.1.1 until the defect goes away |