PrintCopy.info service

Xerox Phaser 6510

Troubleshooting. Image Quality. IQ5 Random Spots

Initial Actions

  • Check that the paper is clean, dry, and meets specifications.
  • If using recycled paper, it may have spots.
  • Inspect the paper path for items, such as staples, paper clips, and paper scraps.
  • Check if the defects repeat at regular intervals. If so, see IQ9 Cyclic Dots/Lines.
  • Check the Drum Cartridges surfaces for spots or contamination.
  • Check that the Drum Cartridge contacts are clean.

 

Step Procedure Yes No
1 Check the media path for dirt debris or toner residue. The media path is clean. 2 Clean the media path using GP 33.
2 Print 50% YMCKRGB test print (TBD for test print choice). The image contains spots in all colors. 4 3
3 Replace the Drum Cartridge for the affected color, REP 8.1.1, and re-run the test print. The defect persists. Continue with the procedure. Task is complete. Perform SCP 6 Final Actions.
4 Remove Transfer Belt Unit, REP 6.1.1, and check for surface contamination and wear. The Transfer Belt is good. 5 Replace the Transfer Belt Unit, REP 6.1.1.
5 Check if the spots are only on the back side of a single sided print. The back side is clear of spots. 7 6
6 Remove the Transfer Roller and check for surface contamination and wear. The roller is good. Continue with the procedure. Replace the Transfer Roller, REP 19.2.11 (MFP), REP 19.4.11 (SFP).
7 Check the Fuser rollers for damage or debris. The Fuser rollers are good. 8 Replace the Fuser, REP 7.1.1.
8 Replace the Transfer Roller REP 19.2.11 (MFP), REP 19.4.11 (SFP); Transfer Belt Unit, REP 6.1.1; and/or Fuser REP 7.1.1 until the defect goes away.    
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us