Xerox Phaser 6510
Troubleshooting. Image Quality. IQ4 Unfused Image
Initial Actions
After each action, print a test page to check if image quality improves.
- Check the environment. A location that’s too cold or humid reduces fusing performance.
- Verify that the media type is set correctly.
- Verify that the toner cartridge(s) of the affected color(s) is genuine Xerox Toner.
- Increase the Fuser temperature setting; see General Procedures section TBD.
| Step | Procedure | Yes | No |
|---|---|---|---|
| 1 | Rub the image with a soft cloth or tissue. The image smears. | 2 | Task is complete. Perform SCP 6 Final Actions. |
| 2 | Replace the media with new, dry media from an unopened ream. Run a test print. The image smears. | 4 | 3 |
| 3 | Increase Fuser temperature and re-run test print on good media. The image smears. | Discuss machine limitations with the customer, and perform SCP 6 Final Actions. | Task is complete. Perform SCP 6 Final Actions. |
| 4 | Remove and inspect the Fuser rollers. The Fuser rollers are good. | 5 | Replace the Fuser, REP 7.1.1. |
| 5 | Check the Fuser electrical connections. The connections are good. | Replace the Fuser, REP 7.1.1. | Replace the Fuser harness. |