Xerox Phaser 6020
Troubleshooting. Electrical Noise
Initial Actions
- Cycle printer power.
- If the problem persists, follow the procedure below.
Step | Actions and Questions | Yes | No |
---|---|---|---|
1 | Are there any other electrical appliances within 3 meters of the printer, such as generators, radio and appliances with motors? Ether turn off the other electrical appliances, or relocate the printer at least 6 meters from other appliances. Does the electrical noise error still occur? |
Go to step 2. | Complete. |
2 | Is AC power supply outlet wired and grounded appropriately? | Go to step 3. | Request the client to fix the AC power supply outlet |
3 | Reseat the Toner Cartridges. Does the electrical noise error still occur? |
Go to step 4. | Complete. |
4 | Check the Xerographics Assembly plate earth dl (PL3.2.2). Are there any stains or foreign substances on the contacts? |
Wipe the stains or foreign substance with dry cloth. | Reseat the connectors on the HVPS. |