Xerox Phaser 3320

Part of the image is black or the entire image is black.

Initial Actions

• Check the media path for obstructions.

Applicable Parts

• Print Cartridge, PL1.0.12
• Main Board, PL1.0.11

Step	Actions and Questions	Yes	No
1	Press the Menu button and then select Lighten/Darken. If Dark + is selected, change it to Normal. Does the error persist?	Go to step 2.	Complete.
2	Check the high voltage contacts on the Print Cartridge for damage. The contacts are undamaged.	Go to step 3.	Replace the Print Cartridge
3	Does the error persist?	Replace the Main Board	Complete.