Xerox Phaser 3320
Troubleshooting. Image Quality 05. Light or Undertone Print
The overall image density is too light.
Initial Actions
• Reseat the Print Cartridge.
Applicable Parts
• Print Cartridge, PL1.0.12
• HVPS, PL3.1.44
| Step | Actions and Questions | Yes | No |
|---|---|---|---|
| 1 | Check if Toner Save mode is On. Turn Off if On, and retry printing. Does the error persist? |
Go to step 2. | The Print Cartridge is near end of life. Replace the Print Cartridge |
| 2 | This defect can be caused if the ambient temperature is below 10° C (50° F) or low humidity. Inform the customer of this specification, if possible relocate printer to warmer location. Does the error persist? |
Go to Step 3. | Complete. |
| 3 | Clean each voltage terminal of the charge, supply, develop, and Transfer Roller and all locations stained by toner on the Print Cartridge. Does the error persist? |
Go to step 4. | Complete. |
| 4 | Replace the HVPS | Complete. |