Xerox Phaser 3320

There are black or white spots randomly scattered across the page.

Initial Actions

• If the Transfer Roller is at end of life (50,000 sheets). Replace it (page 4-38).
• Print several blank pages to clean the media path.

Applicable Parts

• Print Cartridge, PL1.0.12
• Fuser, PL3.3.0

Step	Actions and Questions	Yes	No
1	Check humidity. Is the humidity is within specification?	Go to Step 2.	Advise customer.
2	Print several blank pages to clean components. Does the problem persist?	Go to Step 3.	Complete.
3	If dark or blurry spots occur at 26.7 mm intervals, clean the charge roller in the Print Cartridge. If the spots occurs at 75.49 mm intervals, clean the OPC drum. Does the spot pattern repeat?	Go to step 4.	Complete.
4	If faded areas or voids occur in a black image at intervals of 75.49 mm, or black spots occur elsewhere, the OPC drum may be damaged. Clean any substances on the OPC drum. Do the spots continue to appear?	Go to step 5.	Complete.
5	Replace the Print Cartridge Do the spots continue to appear?	Go to step 6.	Complete
6	Replace the Fuser	Complete.