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Xerox Phaser 3320

Troubleshooting. No Power

When system power is turned on, all lamps on the operator panel do not come on.

Initial Actions

• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.

Applicable Parts

• LVPS, PL3.1.5, LVPS
• Main Board, PL1.0.11 Phaser 3320, PL6.1.6 WorkCentre 3315/3325

Step Actions and Questions Yes No
1 Check the connection to the wall outlet.
Is the printer connected to the outlet?
Go to step 2. Connect to the wall outlet.
2 Check the condition of the Power Cord.
Is the Power Cord damaged?
Replace the Power Cord. Go to step 3.
3 Check the wall outlet.
Is the proper supply voltage present?
Go to step 4. Use a different outlet.
4 Replace the LVPS Complete.  
Error Code
Service Mode, Troubleshooting
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