Xerox Phaser 3320
Troubleshooting. Multi Sheet Picks
Multiple sheets of paper are picked from the tray at the same time.
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Applicable Parts
• Pick Up Roller, PL3.1.117
• Retard Roller, PL3.2.14+
• Feed Roller, PL3.1.103
• Pick Up Clutch, PL3.1.46
• Main Board, PL1.0.11 Phaser 3320, PL6.1.6 WorkCentre 3315/3325
Troubleshooting Procedure
Remove debris in the paper path. Clean the Pick Up, Retard, and Feed Rollers. Replace any damaged rollers.
Does the problem persist?
Yes: Replace the Pick Up Clutch
No: Complete.