Xerox CopyCentre C3545

Initial Actions

NOTE: Some background is unavoidable on certain media, such as heavyweight paper and transparencies. Ensure that the customer selects the correct settings on the UI and print driver.

• Perform Max Setup (ADJ 9.1). If this does not resolve the problem, continue with this RAP.

Procedure

	Procedure	Yes	No
1	The problem is Single Color Background.	7	2
2	Examine the face of the ADC Sensor. The ADC Sensor is clean.	4	3
3	Go to the 09.684 RAP to troubleshoot the ADC Sensor Solenoid.
4	Examine the Transfer Belt for excessive dirt, damage, or uncleaned toner. The Belt is clean	6	5
5	Check the Belt Cleaner for damage or wear. Clean or replace as required.
6	Go to the IQ21 RAP to check the Developer bias circuit. If Developer Bias is good, replace the Transfer Belt (PL 5.3). If this does not resolve the problem, replace the 2nd BTR (PL 2.8).
7	The background is very high and even density, and covers the entire sheet (no edge erase.	9	8
8	Check the following: • Check the end-of-life counter for the Toner Cartridge and Drum Cartridge for the affected color. Replace if at or near end-of-life (see CRUs in Section 6). • If the problem continues, examine the Developer Housing for the affected color. Check for toner bridging, uneven brush, or loose High Voltage terminals. Clean, repair, or replace as required (PL 6.2).
9	Go to the IQ23 RAP.