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Xerox CopyCentre C2636

Troubleshooting. Image Quality. IQ12 Process Direction Bands, Streaks, and Smears RAP

Initial Actions

  • Clean the IBT Cleaner. Check for wear or damage
  • Clean the Fuser. Check the metal stripper baffle in the Fuser for contamination.
  • Check the 2nd BTR and the Detack Sawtooth for Toner contamination.

Procedure

NOTE: The repetition rate for Transfer Belt defects varies considerably, depending on paper size and mode of operation. The defect may appear as frequently as every 3rd sheet, or may only occur every 14 sheets.

  Procedure Yes No
1 The defect occurs in approximately the same position on multiple prints. 3 2
2 If the defect occurs intermittently, examine the Developer Housings for evidence of toner clumping. If clumping is found, replace the Developer (PL 6.2). if this does not resolve the problem    
3 The defect is a full-width (LE - TE) Streak Deletion in Process Direction. 5 4
4 Remove the Fuser Assembly. Examine the Heat Roll for damage or contamination. Clean or replace as required (PL 7.1). Check the IBT Cleaner (PL 5.3). Ensure that the blade and the Mylar backing are free from damage. Check that the auger turns freely. Clean repair or replace as required Check the Developer Housing (PL 6.2). Repair or replace as required. If the problem is related to a single color, replace the Drum Cartridge (see CRUs in Section 6).    
5 Enter dC612. Select Test Pattern 20% coverage pattern for all colors. The defect is present for all colors. 7 6
6 • Check the ROS window for damage or contamination. Clean or replace as required.
• Check Drum Cartridge for affected color. Check for damage or contamination to the BCR.
• Go to the IQ20 RAP to check the 1st BTR bias circuit for the affected color
• Replace the Developer (PL 6.2) for the affected color. Check the housing for damage or toner clumping.
   
7 Remove the IBT Cleaner (PL 5.3). Inspect the cleaning blade and Mylar seal for damage.
Clean or replace as required. If the IBT Cleaner is OK, check the Transfer Belt (PL 5.3) for damage or contamination. Ensure that there is no debris or loose wiring, etc. in contact with the belt. Clean or replace as required.
   
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