PrintCopy.info service

Xerox AltaLink C8045

UI Diagnostic Mode. DC128-DC132

dC128 Fold Position Adjustment

Purpose

This procedure allows access to the NVM locations affecting the Finisher folding and staple position setup. There are several different adjustments, depending on the Finisher. Refer to the Finisher Service Do cum enation for more information.

dC129 Paper Registration

Purpose

This procedure is used to align the Lead Edge and Side Edge of the developed image with media fed from the various paper trays. Refer to ADJ 9.1 for instructions

dC131 NVM Read/Write

NOTE: NVM values are listed in the procedures where they are called out.

Procedure

  1. Enter UI Diagnostic Mode.
  2. Select Adjustments.
  3. Select dc131 NVM Read/Write....
  4. Enter the NVM Chain and Link (as listed in the procedure that called dC131) in the Chain and Link windows.
    NOTE:
    Use the keypad or the scroll buttons to enter the Chain and the Link. Enter only the numeric value of the Link, from 1 to 999. Leading zeros cannot be entered in the Linkwindow
    NOTE:
    It is not necessary to re-enter NVM locations that have already been entered. You can select previously entered locations by touching the row in the table where that location is listed. If more than four NVM locations are entered, a scroll bar will appear on the right side of the table.
  5. Select the Read button.
    NOTE:
    When an NVM is displayed in the table, it will remain displayed until Clear is selected. The Clear button only clears the table display, not an NVM value.
  6. Touch the Value of: window and use the keypad to enter the new NVM Value. Use the +/-button to enter negative numbers.
  7. Select Write to load the new value.

dC132 Serial Number Synchronize

Purpose

This procedure synchronizes the serial number information on the components where it is stored.

Serial number information is stored at these locations:

  • MDM PWB - EEPROM (U80) - The replacement MDM PWB is spared without an EEPROM. The EEPROM on the old MDM PWB must be removed and transferred to the new MDM PWB.
  • IIT PWB - EEPROM (U4) - The EEPROM on the old IIT PWB contains IIT setup and calibration data; it should be removed and transferred to the new IIT PWB, if possible.
  • System Disk Drive - A System Disk Drive from Xerox Distribution must be used, otherwise, the machine will be unable to boot.
  • SBC PWB - SD Card (J10) - An SD Card from Xerox Distribution must be used, otherwise, the machine will be unable to boot.

NOTE: In order to replace any one of the components listed above, you must power down the system, replace the individual component, then power up the system. When the system powers up, the replaced component’s serial number data will synchronize automatically with the data on the other components. In such instances, dC132 need not be performed

Initial Action

Check dC122 for Communications faults (Chain 303). These faults can prevent serial number synchronization. Resolve these faults before continuing.

Procedure
Part 1 - Notify service support.

NOTE: It may take up to 24 hours to receive a password from ACAST.

  1. Enter UI Diagnostic Mode.
  2. Select Maintenance.
  3. Select dC132 Machine Serial Number....
    CAUTION
    After the Unique Machine Identifier is generated, DO NOT touch the Generate New Identifier Code button again, as this will invalidate the Password that will be provided.
  4. Select Generate New Identifier Code. Record the Unique Machine Identifier.
    NOTE:
    Follow all instructions included in the form. You must complete the form, print it, obtain required signatures and data, then scan it.
  5. Contact service support to obtain the form and instruction on how to complete the form.
  6. Follow form instructions and warnings carefully.
  7. Note that there is a cost for this service.
  8. Fill in all the information. Print the completed form. Have your budget center manager sign the form. If any information is missing, we cannot perform the service.
  9. Have the National Technical Specialist (NTS, RSE or FE) forward a copy of service log and proof of the location of the machine to acast01@xerox.com. This information must indicate machine location, customer name and address. The proof must be a screen capture of the NTS/FE/RSE customer support database (account management database), FWSS, ICSS, DFM BT, VQMS, VALE, STPR, etc. The information on the proof must match the information on the form.

Part 2 - Re-serialize machine

  1. Enter UI Diagnostic Mode.
  2. Select Maintenance.
  3. Select dC132 Machine Serial Number....
    CAUTION
    DO NOT touch the Generate New Identifier Code button, as this will invalidate the Passcode that will be provided.
  4. Select Enter Passcode....
  5. Enter the Passcode received from ACAST in the box named Enter Passcode.
  6. Select Enter.
  7. Exit Diagnostic mode.
  8. Switch the machine power off, then on.
  9. Print a configuration report and verify that the serial number is corrected. The serial numbers are now synchronized.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us