Xerox AltaLink C8045

dC104 System Usage Counters

Purpose

Displays a history of system usage.

Procedure

1. Enter UI Diagnostic Mode.
2. Select Service Information.
3. Select dC104 Usage Counters....
4. Touch the Diagnostic Counters button to filter the results:
   •Diagnostic Counters - lists sheet counters for service operations and tray totals.
   •Impression Counters - lists all impressions, categorized by B/W, Color, Large, Small, Print, Copy.
   •Sheet Counters - Color, B/W, Large, Small.
   •Images Sent Counters - Fax and Scan.
   •Fax Impressions Counters - If Fax is enabled, lists the number of received Faxes that were printed.
   •All Usage Counters - all the above.

Press the Update button for the most current count.

dC108 Software Versions

Purpose

Displays the installed software versions for the various modules installed in the system.

Procedure

1. Enter UI Diagnostic Mode
2. Select Service Information.
3. Select dC108 Software Version.... Depending on installed options, software version information appears for these modules:
   •Software Upgrade
   •Copy Controller
   •Copy Controller OS
   •UI Panel Firmware
   •Fax
   •Imaging Output Terminal
   •Network Controller
   •Image Input Terminal
   •Document Feeder
   •User Interface
   •XUI Language Version
   •Finisher

dC120 Fault Counter

Purpose

Displays the number of occurrences of each IOT fault since the last Service Exit with the Clear Counters option selected.

NOTE:
1. Faults detected while in Service Mode are not counted.
2. An Interlock open while the machine is stopped is not counted.

Procedure

1. Enter UI Diagnostic Mode.
2. Select Service Information.
3. Select dC120 Fault Counters....
4. Select the Sort on Count check box to list the most frequent faults first. (A check mark will appear in the box.)
5. Selecting the Include Zero check box lists all faults in the database. (A check mark will appear in the box.) Deselecting this box lists only those faults with a recorded occurrence.
6. The screen displays all fault codes in the machine database by Chain-Link, Description, and Count since the last time the Reset Counters option was selected during Call Closeout.
7. To jump to the start of the fault list for a particular chain, touch the small Chain window on the left side of the screen (there will be a cursor flashing in the window), enter the chain number using the keypad, and touch the Search button to the right of the Chain window.

dC122 Fault History

Purpose

Displays the Last 40 faults.

NOTE:
1. Faults detected while in Service Mode are not counted.
2. An Interlock open while the machine is stopped is not counted.
3.If multiple faults occurred in the machine, the primary fault is recorded.

Procedure

1. Enter UI Diagnostic Mode.
2. Select Service Information.
3. Select dC122 Fault History....
4. A five-column table will appear, listing the Fault Name, Code, Date/Time, Copy Count, and Size of the last 40 machine faults.
5. To clear the fault history, select Reset Counters on the Call Closeout screen.