PrintCopy.info service

Toshiba e-Studio 2515AC

Firmware Update

Store the data file for updating in the model specific folder. This configuration is an example. The number of files differs depending on the installed option.

Model specific folder name 2015AC_5015AC

TC01HD0Wxxxx.tar
TC01SF0Wxxxx.tar
H616DFWW.xxx
PUN6105T.xxx
FIN1110T.xxx
T370NIC0Wxxxx.tar
FAXH625Txxx
FIN1109T.xxx
TK110MWW.xx
TK100SLGWW.xxx
H617DFWW.xxx
FIN1042T.xxx
USB device
Signature_N_2015AC.sig
compatibility_list.txt
bzImage2015AC
bzImage2015AC.sig
initrd2015AC.gz
initrd2015AC.gz.sig
Version_N_2015AC

Notes:
• Since the date and time set in the equipment are recorded in the firmware update log, make sure that they are correct before updating the firmware.
• Never change the model specific folder name, since it is used for identifying the data file when the data files used for updating multiple models are stored in the USB device.

Update procedure

Important:
• The file system of a USB device should be formatted in the FAT16 or FAT32 format. USB devices formatted in an NTFS or another format will not be able to be operated. The file system of a USB device can be confirmed by opening its property using Windows Explorer or such.
• Never shut down the equipment during the update. Firmware data and the following option data (if installed) could be damaged and may not be able to be operated properly.
- Data Overwrite Enabler (GP-1070)
- Meta Scan Enabler (GS-1010)
- External Interface Enabler (GS-1020)
- IPsec Enabler (GP-1080)
- Hardcopy Security kit (GP-1190A)
- OCR Enabler (GS-1080/1085)
- Multi Station Print Enabler (GS-1090/1095)

  1. Connect the USB device to the PC and write the model specific folder in which the data file is stored. Store the data file for updating in the model specific folder.
  2. Press the [ON/OFF] button to shut down the equipment.
  3. Connect the USB device to the USB port.
  4. Start the HS Menu.
  5. Press [49 Firmware Update].
  6. Select the update type.
    Normal Update
    Patch Update
    Diff Update
    Notes: The update file which is selected must be included in the model specific folder. There is no problem if updated files of different types are mixed.
    The screen for selecting items to be updated is displayed.
    • Only the firmware which is included in the update file is displayed.
    • The firmware whose version is later than the current one is being selected to be updated if there is such in the update file.
  7. Select the item. The item selected is highlighted and a check is marked at its left side. If you press the item once again, its selection is released.
  8. Press [OK]. Updating starts and the processing status is displayed on the screen.
  9. When updating is completed properly, the following message is displayed at the bottom of the LCD screen. Standard update: Update successfully completed Restart the MFP Patch update: Patch Update Successfully Restart the MFP Differential items update: Differential Update Successfully Restart the MFP
    Notes:
    Troubleshooting when “Customized UI version is not compatible!” is displayed In the equipment with the customized UI installed, when its version is not compatible with that for the HDD DATA to be installed, “Customized UI version is not compatible!” is displayed and the updating will fail. To continue the updating, perform FS-08-3512 (Customized UI uninstallation).
    Notes: Troubleshooting
    • Even though an update fails, do not turn the power OFF until other updates are finished.
    • “Update Failed.” is displayed at the bottom of the screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. If "Update Failed" appears at the bottom of the screen, turn OFF the power and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
    - Does the USB device meet the conditions to be used for updating?
    - Is the data file written properly on the USB device?
    - Is the USB device installed properly?
    - Do the USB device and equipment operate properly?
    - When H05 error occurs and it does not clear after a USB media check, replace the main memory (DIMM).
    • The integrity check system is automatically operated before firmware updating. During this operation, "Verifying Signature..." and "Progress: **%" are displayed on the control panel. When the check is completed properly, no message for notifying the success will appear and the firmware updating will start. If it fails, "Invalid Signature" and "Copy Data with >valid signature in USB" will be shown. In that case, firmware updating cannot be performed, so turn the power OFF and disconnect the USB device. Check that there is no abnormality in the firmware data, and reperform the update.
    • When an system firmware (OS Data) update error or system software (HD Data) update error occurs, "Update Failed" or "Failed" appears on the screen and the error number appears next to the message. For details of each error, refer to the following tables.
    • When an Engine firmware update error, Scanner firmware update error, RADF/DSDF firmware update error, Punch firmware update error, Finisher firmware update error or FAX firmware update error occurs, "Update Failed" or "Failed" appears on the screen and the error number and error message appear next to the message. For details of each error, refer to the following tables.

Confirmation of the updated data

After the updating is completed, check each data version in 08 Setting Mode to confirm that the data were overwritten properly.

Firmware Code
System software 9900
System firmware 9930
Engine firmware 9901
Scanner firmware 9902
NIC firmware 9990
DF firmware 9903
Finisher firmware 9904
Hole punch firmware 9944
FAX board firmware(Line1) 9905
FAX board firmware(Line2) 9969
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us