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Toshiba e-Studio 222CP

Troubleshooting. Image problems 2

3. Printed pages are blank

3.1 A printed pages are entirely blank.

Check item Check operation Actions for NG results
Toner state
Remaining toner amount Check if the amount of toner remaining in toner cartridges is sufficient. Replace any toner cartridge with little toner.
Exposure state
LED head Check each LED head and relevant drum if they face each other at a correct position when the cover is closed. Check each LED head’s light-emitting face for anything that blocks emission of light. Correct the LED head position.
Exposure state
LED head Check each LED head and relevant drum if they face each other at a correct position when the cover is closed. Check each LED head’s light-emitting face for anything that blocks emission of light. Correct the LED head position.
LED head connection state Check LED heads if they are connected properly. Replace any applicable LED head.
Drum shaft Are drum shafts installed in a manner that they contact the side plates on both sides correctly? Replace any applicable ID unit. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.
CU/PU board fuse F501 Measure resistance values of F501.
1Ω or less : Normal
1Ω or more: NG
Replace the CU/PU board.
High-voltage terminal
ID unit terminal Visually check each ID unit high-voltage terminal if it contacts the contact assembly properly. Replace any applicable ID unit or highvoltage board, or correct any applicable high-voltage terminal. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.

4. Vertical lines are produced in printed pages.

4.1 Fine lines (colored)

Check item Check operation Actions for NG results
ID unit state
ID unit filming Were pages printed with toner empty? Replace any applicable toner cartridge with a new one. If it doesn’t solve the problem, replace the relevant ID unit. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.

4.2 Fine lines (white)

Check item Check operation Actions for NG results
LED head state
LED head Do foreign matters adhere to the Selfoc lens’ light-emitting face of any LED head? Remove the foreign matters.
Paper feed state
Paper feed path Check if the paper feed path reaching the fusing area have burrs that scrape unfixed toner. Remove the burrs.
Error Code
Service Mode, Troubleshooting
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