Toshiba e-Studio 222CP

1. Color is faint and fades across pages

Check item	Check operation	Actions for NG results
Toner
Remaining toner amount	Check the operator panel if it displays “Prepare to replace the toner cartridge” or “Replace the toner cartridge.”	Replace any applicable toner cartridge with a new toner cartridge.
Tape at the toner cartridge opening	Check to make sure that the tape is removed from each toner cartridge opening.	Move the toner cartridge lever to the closed position and remove any applicable tape from the opening.
LED head
LED head lens	Check the LED head lens if its surface is dirty with toner or paper dust	Clean them with soft tissue paper.
LED head attaching state	Check the LED head if it is properly set into the LED head holder. Check the tension spring on the both sides if they are set properly.	Correct them so that they are properly set.
High-voltage terminal
ID unit terminal	Visually check each ID unit high-voltage terminal if it contacts the contact assembly properly.	Replace any applicable ID unit or correct any applicable highvoltage terminal. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.
ID unit installation state
ID unit down position (transfer error)	Take out and insert each ID unit by hand to check that there is no abnormal load and it goes down to normal down position. If the top end of a sheet of paper inserted between the drum and the belt is bent easily, it means improper installation state.	Check the U-groove of the side plate for any abnormality. If it is not repairable, replace the unit

2. The white area of printed pages is dirty

2.1 The white area of printed pages is dirty (partially).

Check item	Check operation	Actions for NG results
ID unit
Exposure of a drum to light	Was any ID unit left in an environment where its drum surface was exposed to light for a long period of time?	Replace any applicable ID unit. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.
Toner leakage	Is toner leaking from any ID unit or toner cartridge?	Replace any applicable ID unit or toner cartridge. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.
Fuser unit
Offset toner in the fuser units	Visually check each fuser unit if offset toner in the previous printing adheres to them.	Repeat blind printing using unnecessary media until offset toner is created on print media, or replace any applicable fuser unit. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.

2.2 The white area of printed pages is dirty (all over).

Check item	Check operation	Actions for NG results
Print media
Media type	Is the media used for printing is especially thick?	Use standard paper.
High-voltage terminal
ID unit terminal	Visually check each ID unit high-voltage terminal if it contacts the contact assembly properly	Replace any applicable ID unit or correct any applicable high-voltage terminal. When using a new ID unit as a try, select FUSE KEEP MODE of the system maintenance menu.