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Toshiba e-Studio 2020c

Service Mode. 1 How to Enter

SELF-DIAGNOSTIC MODE

Mode For start Contents For exit Display
Control panel check mode [0]+[1]+ [POWER] All LEDs on the control panel are lit, and all the LCD pixels blink. [POWER] OFF/ON -
Test mode [0]+[3]+ [POWER] Checks the status of input/output signals. [POWER] OFF/ON 100% C A4 TEST MODE
Test print mode [0]+[4]+ [POWER] Outputs the test patterns. [POWER] OFF/ON 100% P A4 TEST PRINT
Adjustment mode [0]+[5]+ [POWER] Adjusts various items. [POWER] OFF/ON 100% A A4 TEST MODE
Setting mode [0]+[8]+ [POWER] Sets various items. [POWER] OFF/ON 100% D TEST MODE
List print mode [9]+[START]+ [POWER] Prints out the data lists of the codes 05 and 08, PM support mode and pixel counter. [POWER] OFF/ON 100% L A4 LIST PRINT
PM support mode [6]+[START]+ [POWER] Clears each counter. [POWER] OFF/ON 100% K TEST MODE
Firmware update mode [8]+[9]+ [POWER] Performs updating of the system firmware. [POWER] OFF/ON -
Note:

To enter the desired mode, turn the power ON while pressing two digital keys designated to each mode (e.g. [0] and [5]) simultaneously. Hold the two keys until the [COPY] [e-FILING] [SCAN] [PRINT] [FAX] buttons is lit.

To exit from Adjustment mode and Setting mode:

Shut down the equipment. When the power should be turned OFF, be sure to shut down the equipment by pressing the [ON/OFF] button for a few seconds.

• Control panel check mode (01):

Notes:

  1. A mode can be canceled by [POWER] OFF/ON when the LED is lit and the LCD is blinking.
  2. Button Check
    Buttons with LED (Press to turn OFF the LED.)
    Buttons without LED (Press to display the message on the control panel.)
    Button on touch panel (Press to display the initial screen displayed at power-ON. Press [execution] on the touch panel and then the [CLEAR] button on the control panel. The screen then returns to the Button Check menu.)

• List print mode (9S): The procedure varies depending on the code.

PRINT
103: PM support mode
104: Stored information of pixel counter (toner cartridge reference)
105: Stored information of pixel counter (service technician reference)
106: Error history (Maximum 1000 items)
107: Error history (Latest 80 items)
108: Firmware update log (Maximum 200 items)
110: Power-ON/OFF log (Maximum 100 items)
111: Version list

USB (CSV format, txt format)
203: PM support mode
204: Stored information of pixel counter (toner cartridge reference)
205: Stored information of pixel counter (service technician reference)
206: Error history (Maximum 1000 items)
208: Firmware update log (Maximum 200 items)
210: Power-ON/OFF log (Maximum 100 items)
211: Version list CSV file output
213: Error log
214: Total counter list CSV file output
300: ALL CSV files

Notes:

Precautions when storing information into USB media

  • When storing the setting information of the equipment into a USB media, be sure to obtain permission from a user in advance.
  • When storing the setting information of the equipment into a USB media, the information is printed out in a CSV format. Handle and manage the information with extra care.
  • Do not lose or leak the setting information of the equipment.
  • Do not use the setting information of the equipment for purposes other than maintenance or product services.
  • Provide the information promptly if a user requires so.
Remarks:
  • The [COPY] [e-FILING] [SCAN] [PRINT] [FAX] buttons on the control panel keep blinking while data are being stored in the USB media.
  • Do not disconnect the USB media while data are being stored.
  • When the data of a code are printed again on the same equipment, the CSV file will be overwritten because the names of these files contain the same serial number.
  • In the USB storage procedure above, lists are stored in a CSV or txt format. The names of the CSV and txt files are shown below. The numbers "0123456789" in the file name represent the serial number of the machine
    - 201:ADJUSTMENT_LIST_0123456789.csv
    - 202:SETTING_LIST_0123456789.csv
    - 203:PM_LIST_0123456789.csv
    - 204:PIXEL_TONER_LIST_0123456789.csv
    - 205:PIXEL_SERVICE_LIST_0123456789.csv
    - 206:ERROR_LOG_0123456789.csv
    - 208:FW_UPGRADE_LOG0123456789.csv
    - 210:POWER_ONOFF_LOG_0123456789.csv
    - 211:VERSION_LIST_0123456789.csv
    - 213:logdump.txt / i.txt
    - 214:TOTAL_COUNTER_LIST_0123456789.csv
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