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Samsung SLX7600GX

Service Mode. Functions 1

Main Memory Clear

• Service Functions > Main Memory Clear
This function resets the main memory of the system to the factory default setting. It can be used to reset the system to the initial value when the product is functioning abnormally. All the user configured values return to the default values.
To clear the main memory, users need to select the country of the system locates, and rebooting of the system is required.

Hard Disk Maintenance

• Service Functions > Hard Disk Maintenance > Device Configuration Data Clear
- This function formats all device configuration data, for example, user profile, address book, and devices settings,
on the hard disk.

• Service Functions > Hard Disk Maintenance > Temporary and Spool Data Clear
- This function formats all temporary and spool data saved on the hard disk.

• Service Functions > Hard Disk Maintenance > User Saved Data and Log Data Clear
- This function formats all the user data, for example, box data, pending secure jobs, font, form, macro, data related
applications, and job log, on the hard disk.

• Service Functions > Hard Disk Maintenance > All Saved Data Clear - This function formats all the data that can be erased with 3 functions above. The function will NOT format the hard disk entirely.

• Service Functions > Hard Disk Maintenance > Hard Disk Check - This function checks a bad sector in the hard disk. If a bad sector is found, the system will display an error message and send an email notification to the system administrator.

Count Setting of Large Page

• Service Functions > Count Setting of Large Page
This function sets count of large page, such as A3 and ledger size, to 1 count or 2 count of the total count.
For example, the total use of 100 A4 impressions and 100 A3 impressions will become 200 impressions if the configuration
is set to “1 Count Up” while the total will be 300 impression if the configuration is set to “2 Count Up”.

Network Port

• Service Functions > Network Port
This function enables/disables remote connections to the system via telnet, OSGI command shell, and SMB(samba) protocol.
This function can be used when there is a problem that requires developers to access the system or when there is a need for
developers to upload applications for a test.
Since enabling those ports can creates a risk of damaging data stored in the device, agreement of the administrator of the
customer site is necessary. The user must log in as the administrator to enable/disable the services.

Debug Log

• Service Functions > Debug Log
This function sets the system log message level. Users can select three options.
- Off : This option disables the logging option.
- Job Status: This option only enables the logging option of user created jobs.
- Details : This option enables all the logging options of the running tasks of the system. Note that this option might
create a trade-off of performance in certain system operation. Use this option when the system behaves abnormally,
and engineers need to investigate problems.

Capture Log

• Service Functions > Capture Log
This function copies all the saved log in the system to a UBS memory as a zip file. Note that the size of system log could reach up to 1GB. If the system log size become considerably huge, it will take longer time to copy to the plugged memory.
1) Connect USB memory to device.
2) Tap “Service Mode” app. When the pop-up appears, press the area below until the passcode window appears. Eenter “1934” and press the “OK” button.
3) Go to "Service Functions > Debug Log" and change debug log level to “DETAILS”.
4) Go to "Service Functions > Capture Log"
5) Select All or Period. When you select Period, input the start and end date.
6) Press Capture Log button.
7) Once it is completed, the message will be displayed. Then restore the debug log level to ”JOB STATUS”.
NOTE: If the system log size become considerably huge, it will take longer time to copy to the plugged memory.
8) Check is the Log file is created in the USB memory.

Network Packet Capture

• Service Functions > Network Packet Capture
1) Capture Packets
• Start button
a) Start to capture network packet between device and external peer mode
b) Start button shall be changed to Stop button
NOTE: The packet capture is implemented by using “tcpdump-leth0–s1200–w[filename]”
• Packet Size
- Show the file size captured
2) Export Capture File
• Export button
- Export network packet capture file to USB memory stick
3) Delete Capture File
• Delete button
- Clear network packet capture file in a device

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