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Samsung SLM2830DW

Troubleshooting. Basic Check List

1. Check the Power.

  • Check that the power switch is turned on.
  • Check that the power cable is plugged into the outlet and the printer.
  • Check the voltage of the power outlet.

2. Check the LED of Panel.

  • • Is there OPE LED ON?
    › If not check power cable, switch SMPS or Main board.
  • Is the abnormal Lamp?
    › Check the Main board and cable harness.

3. Check the Paper Path

  • Is there a Paper Jam?
    › Remove any paper fragments caught in the paper path.
  • Paper Jam occurs repeatedly at a specific point in the Paper Path
    › Open the fuser cover, Jam clear.
    › Dismantle the machine and carefully inspect the region where the jam occurs. (Especially, check if paper fragments are caught in the Fuser)

4. Print the Information Page (Configuration).

  • Try printing a test page from a computer.
    › If there is an error check cables and driver installation.

5. Check the Print Quality.

  • Is there are a Print Quality Problem?
    › Refer to image quality problem section.

6. Check consumables (toner etc.).

  • Using the keys print the Test Pattern.
    › Expected life of various consumable parts, compare this with the figures printed and replace as required
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