Samsung ProXpress M3320ND
Service Mode. 1. How to Enter
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction. While in Tech mode, the machine still performs all normal operations.
Entering Service mode
M382xND/M382xDW/M402xND
- Press “Menu > # > 1 > 9 > 3 > 4” on the control panel continuously.
- Press Menu.
- Select “Tech Mode”.
M402xNX
- Push ▲ the on the touch screen while pushing the stop button.
- Select the “Diagnostics”.
- Input the password (1934).
Tech mode menu
| Depth1 | Depth2 | Depth3 | Depth4 |
|---|---|---|---|
| Information | Report | Menu Map | |
| Configuration | |||
| Supplies Info. | |||
| Usage Counter | |||
| Error Info. | |||
| Job Duty | |||
| Memory Usage | |||
| Assert History | |||
| Diagnostics | Engine | NVM Read/Write | 106-Dev Bias |
| 107-ATTR Bias | |||
| Test Routine | 100-Motor | ||
| 101-Clutch | |||
| 102-Sensor | |||
| 105-MHV Bias | |||
| 106-Dev Bias | |||
| 107-ATTR Bias | |||
| 109-Fuser Heat | |||
| 110-LSU | |||
| Service Func. | Clear All Mem. | ||
| Clear Admin PW | Reset? Yes/No | Resetting… | |
| TonerLow Level | [1-30]%:10 | ||
| ImgU.Low Level | [1-30]%:10 | ||
| Clear Counts | Enter Passcode [????] | Fuser | |
| TransferRoller | |||
| Tray 1 Roller | |||
| T1RetardRoller | |||
| Tray 2 Roller | |||
| T2RetardRoller | |||
| Engine Footer | Off * | ||
| On | |||
| F/W Upgrade | Off * |