Samsung MultiXpress M5360
Troubleshooting. Image quality 5
13. Unfused image
• Description : The printed image is not fully fused to the paper. The image rubs off easily
| Probable Cause | Solution |
|---|---|
| The papers are wet with moisture. | Replace the paper. |
| The fuser unit is not tight. | 1) Turn the machine off. 2) Remove and reinstall the fuser unit. 3) Turn the machine on. |
| The fuser connection is bad. | Check the connection between the fuser unit and main board. |
| The fuser unit defective. | 1) Turn the machine off. 2) Remove and replace the fuser unit. 3) Turn the machine on. WARNING Do not touch the fuser unit while it is hot. |
14. Poor image quality after assembled Imaging unit
Description : There may occur Poor image Quality such as below after assembled Imaging unit.
Cause : A particle of plastic got jammed between Imaging unit's connection parts.
Solution : Clean and check Shaft of Imaging unit & Hole of Frame main after removed Imaging Unit.
