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Samsung MultiXpress M5360

Troubleshooting. Understanding the status LED

The color of the Status indicates the machine’s current status.

NOTE

  • Some LEDs may not be available depending on model or country
  • To resolve the error, look at the error message and its instructions from the troubleshooting part.
  • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window.

Understanding the status LED

The color of the status LED indicates the machine's current status.

Status Description
Off
  • The machine is off-line.
  • The machine is in power save mode. When data is received, or any button is pressed, it switches to online automatically.
Ice Blue On The machine is on-line and can be used.
Blinking Fax The machine is sending or receiving faxes.
Copy The machine is copying documents.
Scan The machine is scanning documents.
Print
  • When the status LED slowly blinks, the machine is receiving data from the computer.
  • When the status LED blinks rapidly, the machine is printing data.
Orange On
  • The imaging unit is at the end of its lifespan. Remove the old imaging unit and install a new one.
  • The toner cartridge life* is totally empty. Remove the old toner cartridge and install a new one.
  • A paper jam has occurred.
  • The door is open. Close the door.
  • There is no paper in the tray. Load paper in the tray
  • The machine has stopped due to a major error. Check the display message.
  • The waste toner container is not installed in the machine, or full waste toner container.
Blinking
  • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes its original task.
  • The toner cartridge life*, imaging unit, or waste toner container is near the end of its life. Order a new toner cartridge, imaging unit, or waste toner container. You can temporarily

* Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, media type, and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.

Understanding the power LED

The color of the status LED indicates the machine's current status.

Status Description
Off The machine is off-line.
Blue On The machine is on-line and can be used.
Blinking The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically
Error Code
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