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Riso SF5330

Troubleshooting. Error type

An error code consists of an gerror typeh indicating the type according to the error reset method (panel indication) and gerror pointh indicating the number according to the error detection condition. Error types sorted according to the priority is called gerror priorityh.

An error type is determined by one or more error points. An error point code is indicated by the unit number indicating the mechanical unit and its sequential number within the unit. 

Example T01-520 (Main motor lock): T01 - 520
T01 - Error type
520 - Error point

Error type

Type Description
T “Serviceman-call error”
This error can be released by the reset operation or by turning the power OFF then ON (system initialization).
A “Jam error”
This error occurs when the machine is in operation, and the normal state can be restored by user operation.
The error can be released by following the instruction displayed on the panel.
B “Option error”
This error occurs due to troubles on options (such as paper jam), disconnection with the machine, power disconnection of optional devices, etc.
The error can be released by removing jam, establishing connection to the machine, turning the optional devices ON, etc.and then pressing the <RESET> key or switching the power ON again.
  Consumable (ink) has run out.
C Consumable (master) has run out.
Master disposal box is full.
  Consumable (paper) has run out.
D Set switch of each unit part is OFF.
If this error occurs while the machine is in operation, the operation will stop at a proper timing.
E Warning: This error has the potential to cause a problem if the operation or action is continued. (Serviceman-call error)
F Warning: This error has the potential to cause a problem
if the operation or action is continued. (Other than serviceman-call error)
H This is the state that requires parameter entry by the user when general consumable is to be set.
J “Paper jam error”
Jam of original that occurs at the scanning section or paper jam that occurs at the paper feed/ejection section.

Error point

It is identified by the mechanical unit number to indicate the unit number.

Unit Number Error Point Unit
0 0xx, 9xx and 10xx System (hardware, software, communication)
and panel
1 1xx Scanning section (scanner, AF) and image
processor
2 2xx Master making section
3 3xx Master removal section
4 4xx Paper feed/ejection section
5 5xx Print drum and periphery
6 6xx Printing adjustment section (vertical, density)
7 7xx and 8xx Optional equipment (such as card counter)

 

Errors for Which Backup is Created

Backup copy will be created when the following errors occur. (The error is not cleared by turning the power OFF.)

No. Error Type Description
1 C01 Ink cartridge replacement
2 C02 Master roll replacement
3 C03 Master disposal box full
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
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