Riso HC5500
Troubleshooting. Overview of messages
1. Indication of error codes
Each error notification (error code) consists of an error type, categorized according to error reset method or panel indication method, and the error point (assigned by a number), which indicates the time or location at which the error was generated. The error point number is a sequential value assigned to a mechanical unit. For errors that can occur in individual color systems, such as heads, a parameter (K, C1, MY, etc.) is added after the error point to indicate the error-generating color.
Examples of error notification: S01-201, X02-123, W02-321-K1
2. Error type
| Error type | Description of error |
|---|---|
| S | •Service call •This error cannot be reset by the user. |
| P | •Option device error |
| U | •Unit error |
| X | •Jam error •Also includes errors that can be reset by the user to restore normal operating conditions. |
| Y | •Out of consumable (ink) |
| Z | •Setting check (cover open) •If this error is generated during operations, the machine halts at the next appropriate point in time. |
| W | •Warning: Continuous operations (action) may generate malfunctions. Confirm that it is safe to continue operations before doing so. |
| P | •Option error |
| M | •Maintenance |
3. Error point
| Unit No. | Error point | Unit |
|---|---|---|
| 0 | 0xx | System (power supply, H/W, S/W, communication), panel |
| 1 | 1xx | Paper discharge system |
| 2 | 2xx | Belt platen, duplex transfer system |
| 3 | 3xx(-**) | Heads and related pa |
| 4 | 4xx | Multi-tray paper feed |
| 5 | 5xx | Option |
| 6 | 6xx | Finisher |
| 7 | 7xx | Finisher |
| 8 | 8xx | Finisher |
* [xx] indicates a sequential value assigned to an internal part of a unit.