Riso ComColor FW Series

Definition of Words and Terms

AS - Auto-control stacking tray
FD - Face Down
FIN - Multifunction Finisher
FU - Face Up
FW - Firmware
OST - Face down finisher

Error No. System

Error numbers shall consist of 10 digits and be sectioned in the following manner.
No. system: AAAA-BBBB-CC (Example: S012-3456-78)
AAAA - Error type
BBBB - Error point
CC - Variation code

Error Type

The error type indicates the conditions for displaying and releasing the error. An error with different conditions for displaying (messages and buttons) and releasing the error is a different error type.

Type code	Type	Definition
S	Service engineer call	An error that affects the entire system Actions to permanently resolve the error cannot be taken by user operations
U	Unit Error	An error that affects part of the system Actions to permanently resolve the error cannot be taken by user operations
Z	Set check error	The interlocking SW is ON (detected) Release of cover which can be operated by the user
X	Jam error	Printing paper transport error
Y	Supply error	Shortage of a consumable The box for waste is full
W	Warning	Caution or warning for user
I	Information	Guide for user

Error Point

The error point is a number indicating the error detection condition (detection timing, place of occurrence). This is expressed as a 4-digit number (0001-9999). The numbers are categorized in unit of each system as shown in the following table.

Error point	System
0001 to 0999	System equipment (PMS, other (power supply unit, H/W, S/W, operation panel))
1000 to 1999	Engine equipment (standard equipped paper transport)
2000 to 2499	Print head equipment (print head, ink)
2500 to 2999	Optional paper feed equipment (compact envelope feeding unit)
3000 to 3999	Optional paper ejection equipment (multifunction finisher, face down finisher, autocontrol stacking tray, RP stacking tray)
4000 to 4999	Scanner equipment (AF, FB)
5000 to 5499	Postscript option equipment (PS)
5500 to 5999	Optional device other than paper feed/output tray equipment (IC card authentication kit, card reader, coin vendor, card vendor)
7000 to 7499	External linkage device equipment (printer driver, console, utility app)
7500 to 9999	Not defined

Variation Code

The variation code is a number which indicates the slight differences (variations) of the error point (detection conditions). Error points that do not have variations are not assigned a variation code. This is expressed as a 2-digit number (01-99). As this number indicates the slight differences of an error point, there is no effect on the conditions for displaying and releasing based on the error type.

A slight difference refers to differences that do not affect the user or machine and may include variations such as the following. - System for which an error is detected (1 = PMS, 2 = engine system, etc.) - Process for which an error is detected (1 = panel related software of PMS, 2 = print operation related software of PMS, etc.) - Process that causes the error (1 = encryption process, 2 = decoding process, etc.)