Ricoh SP3400N

Checking the Machine Firmware Version

To update the firmware for this machine, you need the most recent version of the firmware (firmware file downloadable from the Internet).

1. Start the SOM utility.
2. Click the "User Tools" tab.
3. Select "Configuration Page" in the "List/ Test Print".
4. Click "Print" to print the "Configuration Page", which shows the "Firmware Version (Controller)" and "Engine FW version".

Updating the Engine Firmware

When updating firmware, always disconnect any other cable(s) than the one being used for the update operation.
(When updating firmware via USB cable, first disconnect any network and phone line cables, and when updating firmware via LAN cable, first disconnect any USB and phone line cables.)

1. Prepare:
   • PC
   • USB cable or network cable
2. Download the firmware file to your computer.
3. Make a folder on a local drive of your computer and save the files there.
4. Connect a USB cable between your computer and the machine.
5. Click the "FWUpdateToolSP.exe" file to execute the updating program.
6. The above updating program should appear on the screen.
7. For a USB connection, click "Eng. F/W Update (USB)" [A]. For a network connection, enter the machine's IP address in "Machine IP" [B], and then click "Eng. F/W Update (NET)" [C].
8. The update is in progress when "Eng Firmware is Updating" appears. LED (red) on the printer starts blinking. (The Ready LED remains lit.)
   • You will see the progress percentage appear while the update is in progress.
   • Do NOT turn the main power of the machine off during updating.
9. The update is finished when "FW Update Done. Please reboot the Machine." appears. The Ready LED (green) on the printer starts blinking. (The Alert LED is still blinking.)
10. Turn the main power of the machine off, and then back on.

Updating the Boot Loader Firmware

This is also listed on the configuration page, but this firmware is not updated in the field.