Ricoh SP3400N

Checking the Machine Firmware Version

To update the firmware for this machine, you need the most recent version of the firmware (firmware file downloadable from the Internet).

1. Start the SOM utility.
2. Click the "User Tools" tab.
3. Select "Configuration Page" in the "List/ Test Print".
4. Click "Print" to print the "Configuration Page", which shows the "Firmware Version (Controller)" and "Engine FW version".

Updating the Controller Firmware

Using the following procedure to update the controller firmware, be sure to print the configuration page both before and after the update. Comparing pre- and post-update configuration pages allows you to check whether or not the update was successful.

Follow the procedure carefully, and note that it will vary in parts depending on which version of the firmware is currently installed.

Procedure

When updating firmware, always disconnect any other cable(s) than the one being used for the update operation.
(When updating firmware via USB cable, first disconnect any network and phone line cables, and when updating firmware via LAN cable, first disconnect any USB and phone line cables.)

1. Prepare:
   • Computer
   • USB cable or LAN (Local Area Network) cable
2. Download the firmware files to your computer.
3. Make a folder on a local drive of your computer and save the files there.
   • "FWUpdate ToolSP.exe": Used for Controller firmware or Engine firmware
   • "FWUpdate Tool.exe": Used for Controller firmware
4. Connect a USB cable between a computer and the machine.
5. Click the "FWUpdateToolSP.exe" or "FWUpdateTool.exe" file to execute the updating program.
6. For a USB connection, click "F/W Update (USB)" [A]. For a network connection, enter the machine's IP address in "Machine IP" [B], and then click "F/W Update (NET)" [C].
7. The following message appears on the screen: "Firmware is Updating ..." and the Alert LED (red) on the printer starts blinking. (The Ready LED remains lit.)
   • Do not turn the main power off from this point until the update procedure is completed.
8. Wait until the update is finished.
   • Do not touch the machine during updating!
9. The update is finished when "FW Update Done. Please reboot the Machine." appears in the firmware update tool window. The Ready LED (green) on the printer starts blinking. (The Alert LED is still blinking.)
10. Turn the main power of the machine off, and then turn it back on.
11. Print a configuration page to check the machine's firmware version.