Ricoh SP220SNw
Troubleshooting. Jam, Paper Feed Problems
| Problem | Cause / Solution |
|---|---|
| Paper does not feed smoothly. | • Use supported types of paper. • Load paper correctly, making sure that the paper guides are properly adjusted. • If the paper is curled, straighten the paper. • Take out the paper from tray and fan it well. Then, reverse the top and bottom of the paper, and put it back in the tray. |
| Paper jams occur frequently. | • There remain pieces of paper in the paper path. • Poor contact or disconnection of the sensor. • There is some foreign body in the paper guides of the paper path. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. • Avoid printing on both sides of paper when printing images that contain large solid areas, which consume a lot of toner. • Use supported types of paper. • Load paper only as high as the upper limit markings on the paper guide. • Make sure that the friction pads and paper feed rollers are clean. Clean the Friction Pad and Paper Feed Roller. |
| Multiple sheets of paper are fed at one time. | • Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk. • Make sure that the paper guides are in the right position. • Use supported types of paper. • Load paper only as high as the upper limit markings on the paper guide. • Make sure that the friction pads and paper feed rollers are clean. • Check that paper was not added while there was still some left in the tray. Only add paper when there is none left in the tray. |
| Paper gets wrinkles. | • Deterioration of the hot roller or the pressure roller. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. |
| The printed paper is curled. | • Load the paper upside down in the paper tray. • If the paper curl is severe, take prints from the output tray more frequently. • Paper is damp. Use paper that has been stored properly. • Adjust with “Curl Control mode” in the Maintenance Mode. |
| Images are printed diagonally to the pages. | If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. |
| Printed envelopes come out creased. | Check the levers for printing on envelopes inside the rear cover. Lower the levers. |