Ricoh Pro C5200S

Symptom

Colored spots appear at 40mm or 189mm intervals in solid image areas (black or white) or throughout the entire image on the single-color Independent Pattern (1-dot), when printing onto A3 or SRA3 sheets.

Cause

• Scratches or foreign particles on the OPC drum surface
• Scratches or foreign particles on the charge rollers

Solution

Do the following:

1. Load A3 or SRA3 paper in the tray.
2. In SP2-109-003, set the test pattern to solid white, solid black, and single color Independent Pattern 1-dot.
3. Print out the pattern and check the interval of the spots.
   If the symptom occurs at 189mm intervals:
   • If there are any scratches on the OPC drum, replace the OPC drum.
   • If there are no scratches, wipe the OPC drum surface with a damp cloth and then with a dry cloth.
   If the symptom occurs at 40mm intervals:
   • If there are scratches on the charge rollers, replace the affected roller(s).
   • If there are no scratches, wipe the surface of the roller with a damp cloth and then with a dry cloth.