Ricoh M282 SP5310DN
Troubleshooting. Image quality. Toner scattered
Symptom
The toner spreads under the horizontal lines.
Solution 1
Change the paper type setting to thicker with the procedure below.
MP 501/601
- Press the [User Tools] icon on the operation panel.
- Press [Tray Paper Settings].
- Press [Next].
- Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you want to change the paper type.
- Change the paper type setting to thicker in [Paper Thickness].
SP 5300/5310
- Press the [Menu] key on the control panel.
- Select [Paper Input] -> Press [OK]
- Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you want to change the paper type -> Press [OK]
- Change the paper type setting to thicker -> Press [OK]
The setting is complete when specifying the following types of paper:
Thin Paper, Plain Paper, Plain Paper 2, Middle Thick, Thick Paper 1, Thick Paper 2,
Thick Paper 3, Special Paper 1, Special Paper 2, Special Paper 3 - If you have selected [Recycled Paper], [Color Paper], [Letterhead], [Label Paper], [Envelope], or [Preprinted Paper] for the paper type, press [Escape].
- Select [Maintenance] -> Press [OK]
- Select [General Settings] -> Press [OK]
- Select the paper thickness setting for the specified paper type -> Press [OK]
- Select the tray where the specified type of paper is loaded -> Press [OK] If you selected [Letterhead Setting], [Label Paper Setting], or [Envelope Setting] in Step 8, you can specify the paper thickness for each tray separately. For other paper types, the specified paper thickness is applied to all trays.
- Change the paper type setting to thicker -> Press [OK]
Solution 2
Enable the scattered toner prevention function with SP1-891-xxx (Scattering Control). Change the value of the tray which you want to adjust from "0" to "1".
SP No. | SP Name |
---|---|
SP1-891-001 | Scattering Control: Main |
SP1-891-002 | Scattering Control: Option Tray 1 |
SP1-891-003 | Scattering Control: Option Tray 2 |
SP1-891-004 | Scattering Control: Option Tray 3 |
SP1-891-005 | Scattering Control: Option Tray 4 |
SP1-891-006 | Scattering Control: By-Pass Tray |
Adjustment Range: 0 or 1 (0: Disable, 1: Enable)
Note
MP 501/601: [User Tools] -> [Machine Features] -> [Scattered Toner Image Prevention]
SP 5300/5310: [Menu] -> [Maintenance] -> [Quality Maintenance] -> [Scattered Toner Prevention]
Related information
When you change the paper type setting or enable the scattered toner prevention function, the transfer current, fusing temperature, and copy/print speed are changed. The following table shows the difference of those values (transfer current, fusing temperature, copy/print speed) for each paper type on the basis of "Plain Paper 2" when the paper type setting is changed or scattered toner prevention function is enabled. (Conditions: paper size: A4 LT, temperature: 23°C, humidity: 50%)