Ricoh M0CX MC250FWB

Important

• Do not operate the machine using the operation panel, access the machine using Web Image Monitor, perform fax transmissions, printing, or TWAIN scanning during the update process.
• The update may take a while to complete. Do not turn off the power during the update. Turn off the power only when an update completion message appears on the machine's operation panel.
• Never disconnect the cable you are using for the updates during the update process.
• When using a computer running on a Windows operating system, you must have an account that has Manage Printers permission. Log on as an Administrators group member to acquire this permission.

Note

• Using the following procedure to update the controller firmware, be sure to print the configuration page both before and after the update. Comparing pre- and post-update configuration pages allows you to check whether or not the update was successful.
• Download the firmware files to your computer. Then make a folder on a local drive of your computer and save the files there.
  • UsbToolSP.exe (Service mode execute file)
  • Setting.ini (Parameter setting)
  • yyy.bin (Engine Firmware)
• It takes about five to ten minutes to update the firmware.

1. Connect your computer securely to the machine with the USB or network cable that you will be using for the firmware update. Disconnect any other non-essential cables.
2. Print the configuration page. (Print List/Report)
3. Check the machine's firmware version.
4. Open the top cover.
5. Double-click the "UsbToolSP.exe" file to execute the updating program. A dialog box with cautionary statements appears.
6. Read the cautionary statements carefully, and then click [OK]. The firmware update tool opens.
7. For a USB connection, click [Eng. F/W Update (USB)].
   For a network connection, enter the machine's IP address in [Machine IP address], and then click [Eng. F/W Update (LAN)].
   Note: Do not use the [F/W Update (USB)] and [F/W Update (LAN)]. The firmware update starts.
   
8. The message "Eng Firmware is updating..." appears.
9. Wait until the update completion message appears on the machine’s operation panel.
10. Click [Close] to close the update tool.
11. Close the top cover.
12. Turn off the power of the machine, and then turn it back on.
13. Print a configuration or maintenance page to check the machine's firmware version.

Caution

• Do not turn off the machine until the update completion message appears on the machine’s operation panel. Otherwise, the controller board will be damaged.
• If the update completion message does not appear, the download failed. Try again. You can also switch from an Ethernet connection to a USB connection and see if that works. If you still cannot download the firmware, it may be necessary to change the engine board and/or the controller board.
• If power failed during the download, try again. If you still cannot download the firmware, it may be necessary to change the engine board and/or the controller board.