Ricoh M0CS PC300W

Poor Paper Transport

Problem:

Tears occur in the center of paper leading edges

Cause:

Paper tray was set without pushing down the bottom plate of the tray, causing the leading edge to slip.

Details:

Can occur after adding fresh paper to paper tray. Can occur at the beginning of machine use or over time.

Solution:

Check installation of the paper tray.

Problem:

Both corners of leading edge become dog eared

Cause:

Dog-earing can be caused by both corners of the leading edge getting caught in the paper transport path.

Details:

If the paper is thick and has been left unwrapped for a long time, or it is recycled paper, replace with normal paper.

Solution:

• Confirm that paper is set correctly in the tray. (Problems can occur with leading/trailing edges, front/back sides of paper in the paper feed path with paper from different lots.)
• Make sure that paper is stored correctly in its vinyl packs until ready for use.

Problem:

Paper double feeds

Cause:

Paper in the feed tray can easily stick together.

Details:

Leading edges of the paper are burred.

Solution:

Fan the paper stack before loading it in the tray (this gets air between the sheets of paper).

Problem:

Paper jams occur frequently

Cause:

A paper jam has not been removed, or paper in poor condition.

Details:

Paper in poor condition.

Solution:

• Change how the paper is set by rotating the stack front-toback end, front-to-back side.
• Make sure that paper is stored correctly in its vinyl packs until ready for use.

Problem:

Excessive curl

Cause:

The moisture content in the paper may be high, depending on how paper was stored.

Details:

If the paper is thick and has been left unwrapped for a long time, or it is recycled paper, replace with normal paper.

Solution:

• Switch curl prevention mode on.
Printer model: Menu key > System settings > Curl Prevention Mode
MF model: Setting icon > System settings > Curl Prevention Mode
• Change how the paper is set by rotating the stack from front-to-back end, front-to-back side.
• Make sure that paper is stored correctly in its vinyl packs until ready for use.

Problem:

Poor stacking

Cause:

Succeeding pages cannot stack cleanly, due to excessive curl of sheets on the paper exit tray.

Details:

If the paper is thick and has been left unwrapped for a long time, or it is recycled paper, replace with fresh normal paper.

Solution:

• Switch curl prevention mode on.
Printer model: Menu key > System settings > Curl Prevention Mode
MF model: Setting icon > System settings > Curl Prevention Mode
• Change how the paper is set by rotating the stack from front-to-back end, front-to-back side.
• Make sure that paper is stored correctly in its vinyl packs until ready for use.
• Raise the paper exit tray end fence.