Ricoh IMC2500

Cause

Corruption of the program files in the operation panel control chip.
• There is no damage to the hardware.

Solution

If the symptom occurs, do the following:

1. Turn the machine main power OFF, and then remove the power cord from the outlet.
2. Press the machine main power button.
   • The blue LED (upper right) on the operation panel will light for a moment.
3. Reinsert the power cord into the outlet.
4. Press the main power button while holding down the [EX1] and [EX3] keys.
   • This is in order to access Recovery mode.
5. When the blue screen is displayed, hold down the [EX1] and [EX2] keys for four seconds.
   
6. Once you enter Recovery mode,
   • Press the [EX2] key four times, and then
   • Move the cursor over to “Wipe free area partition”, and then
   • Press the [EX3] key to execute the wipe of the free area partition.
7. Once the “Free area partition wipe complete” message is displayed in the lower left of the LCD
   • Move the cursor over to “Reboot system now”, and then
   • Press the [EX3] key to execute the reboot.