Ricoh D261 Pro C5210S
Troubleshooting. Image Quality 001. Random white spots on solid images casued by paper dust
Symptom
White spots appear randomly on solid images.
Condition
Paper containing a lot of paper dust
Cause
The following are the 2 possible causes of this symptom.
- Toner adheres to the paper dust instead of the paper. After the printing process, the dust comes off with the toner and leaves an unprinted white spot.
- Paper dust falls on the paper path, causing succeeding sheets to catch the paper dust. Then, similarly to Cause 1, toner adheres to the dust instead of the paper.
Solution
- Solution for paper containing a lot of paper dust Fan the paper to remove paper dust before setting the paper in the tray.
Note: • If the paper contains a lot of paper dust to the extent that the dust is clearly visible when fanning the paper, avoid using such paper stock. - Solution if there is paper dust on the paper path Wipe the paper path leading from the registration unit to the fusing unit [A] with a damp cloth.