Ricoh D183 MP3053 OR-C2

An error message shows in the first line if an error occurs during a download. The error code consists of the letter "E" and a number ("E20", for example).

Code	Meaning	Solution
20	Cannot map logical address	• Cycle the machine off/on. • If the program starts in the SD card, reinsert the SD card. • If you cannot resolve the problem with the above steps, replace the controller board.
21	Not enough memory for downloading	• Cycle the machine off/on. • If you cannot resolve the problem with the above steps, replace the controller board.
22	Cannot decompress compressed data	• Cycle the machine off/on. • Replace the SD card that was used to update • If you cannot resolve the problem with the above steps, replace the controller board.
24	SD card access error	• Cycle the machine off/on. • Make sure SD card inserted correctly, or use another SD card. • If you cannot resolve the problem with the above steps, replace the controller board.
30	Cannot download stamp data (no HDD)	• Connect HDD correctly. • In the case of HDD failure, replace the HDD. • Cannot be downloaded to a machine with no HDD.
32	Different SD card between download interruption and download resumption	• Setting the SD card was interrupted. Cycle the machine off/on. • If the update cannot be made even if you insert the correct SD card, there is a possibility that the SD card is broken. Retry again with a different SD card. • If you cannot resolve the problem with the above steps, replace the controller board. • If the program is in the SD card, reinsert the SD card. • If you updated engine, FCU, or operating unit, replace each board.
33	Incorrect version data in the SD card	• Acquire correct update data then install again.
34	Module error - Correct module (destination) is not in the SD card.	• Acquire the correct data (Japan, Overseas, OEM, etc.) then install again.
35	Module error – Module in the SD card is not for this machine	• Acquire correct update data then install again.
36	Module error – The machine does not have the program that you are trying to download.	• Install the correct program in advance. • Make sure SD card inserted correctly. • If the update cannot be made even if you insert the correct SD card, there is a possibility that the SD card is broken. Retry again with a different SD card.
38	Program version is not allowed to update	• Acquire correct update data then install again.
40	Engine module download failed	• Cycle the machine off/on. • If the download failed again, replace the controller board.
41	Fax module download failed	• Cycle the machine off/on. • If the download failed again, replace the controller board and FCU.
42	Operation/language module download failed	• Cycle the machine off/on. • If the download failed again, replace the controller board and operation board.
43	Stamp data module download failed	• Cycle the machine off/on. • If the update cannot be made even if you insert the correct SD card, there is a possibility that the SD card is broken. Retry again with a different SD card.
44	Controller module download failed (access error)	• Cycle the machine off/on. • If the program is in the SD card, replace the SD card. • If the program is in the controller board, replace the controller board.
49	Firmware update is prohibited	• Firmware update is disabled in the administrator settings. Retry by changing the settings to allow firmware update.
50	Digital certificate check result of updating data was NG.	• Acquire correct update data then install again.